Managed Workplace: Developing the strategy for the future of work.

ARTICLE 

 

Managing fixed and mobile workstations has always been a thorn for internal IT departments, mainly due to the lack of standards and policies. It happens much more often than you might think that users with the same roles have completely different workstations, or that users with specific performance needs are slowed down by devices with inferior features that don't allow them to perform their functions, or vice versa.

Managing fixed and mobile workstations has always been a thorn for internal IT departments, mainly due to the lack of standards and policies. It happens much more often than you might think that users with the same roles have completely different workstations, or that users with specific performance needs are slowed down by devices with inferior features that don’t allow them to perform their functions, or vice versa. Not to mention routine tasks such as on-off boarding, updates and patches that are often overlooked because they are time-consuming and cumbersome procedures, or the fact that smartphones are often not even taken into consideration in terms of corporate IT.

Increased productivity thanks to an unparalleled Workplace Experience.

The term Modern Work is now on everyone’s lips, even at the highest levels of many companies. Leaders are reflecting on the best path to take in order to achieve it, raising many questions that need to be answered in the short term. Is our work model optimal? How should we reorganize our workforce? How to properly divide in-person and remote work? Do we have the appropriate digital tools for this change? And the most important one: how does the company fit into the new world of work?

All reasoning aimed at facilitating a cultural change in favor of increasing attractiveness to potential new employees, encouraging productivity and a positive environment. However, it is not always easy to undertake this momentous change relying on one’s own strength alone, adding this task to the already countless organizational and operational business challenges and priorities.

While cultural change and the adjustment of spaces and structures are proper to the company itself, implying a readjustment of values and priorities, in the development of Modern Work it is technology that takes center stage, playing a key role, which, as such, will require experience and know-how.

Managed workplace: the service that enables a positive Workplace Experience

To help companies define an effective strategy for implementing modern work, we have created a managed service, the Managed Workplace, which has the main purpose of managing users’ workstations and everything that encompasses, significantly impacting their productivity and perception of the company itself.

Resource Optimization: The Managed Workplace service enables companies to optimize their human and financial resources. By transferring the responsibility of managing IT infrastructure to a team of experts, companies can optimize costs and allow internal staff to focus on strategic activities.

Maximum availability and security: The Managed Workplace service ensures constant service availability and robust data protection. Through proactive monitoring, the application of security patches, and the implementation of access and control policies, the Managed Workplace service helps reduce the risk of disruptions and vulnerabilities.

Specialized Technical Support: With the Managed Workplace service, companies benefit from highly skilled and responsive technical support, thanks to a team of experts who can quickly resolve issues, provide personalized assistance, and guide the company through daily challenges.

Scalability and Flexibility: The Managed Workplace service adapts to the needs of businesses in terms of size, growth, and changes in IT infrastructure. Companies can easily scale up or down the services based on their needs, without having to deal with complex internal implementations and significant capital investments.

Since Workplace Experience is a fundamental aspect to position one’s company correctly in the new work landscape, bringing significant benefits to both employees and the organization, it is important to adopt a holistic approach and create a well-defined strategy that encompasses space, technology, and corporate culture.