Managed Workplace: complete management of corporate workstations
Swiss companies today face increasingly distributed, hybrid and complex work environments. VarGroup’s Managed Workplace service frees you from the operational burden of managing IT workstations: provisioning, configuration, maintenance and support are included in a single predictable monthly fee, with no upfront hardware investment.
What is Managed Workplace?
Managed Workplace is a managed service model in which a specialized IT provider takes care of the entire lifecycle of corporate workstations: from hardware selection and procurement to software installation, proactive monitoring, updates and daily technical support.
Unlike traditional purchasing of devices and licenses, Managed Workplace operates on an "as-a-Service" model: the company pays a monthly fee per user and gets a modern, secure and always up-to-date work environment, without needing to manage internal expertise or technology refresh processes.
The service typically includes:
- Hardware provisioning and replacement (laptops, desktops, mobile devices)
- Installation and management of operating systems and applications
- Endpoint security configuration (antivirus, EDR, disk encryption)
- Centralized patch and update management
- Help desk and remote/on-site support
- Proactive device monitoring
- Device lifecycle management (provisioning, collection, secure disposal)
Why choose Managed Workplace for your company in Switzerland
In the Swiss context — characterized by small and medium-sized businesses with lean IT structures, high labor costs and strong compliance requirements — the Managed Workplace model offers tangible and measurable benefits.
No upfront investment (CAPEX → OPEX)
Eliminating capital expenditures for hardware frees up cash, simplifies budget planning and turns an unpredictable variable cost into a fixed monthly expense. Particularly valuable for Swiss SMEs that need to optimize cash flow.
Reduced workload for internal IT teams
Every hour your IT manager spends reinstalling operating systems or managing licenses is time taken away from strategic projects. Managed Workplace delegates operational tasks to certified specialists, allowing your team to focus on the business.
Guaranteed and continuously updated endpoint security
Outdated workstations are the primary attack vector for ransomware and phishing. With Managed Workplace, patch management, Microsoft Defender configuration, BitLocker encryption and access control via Microsoft Entra are included and managed proactively.
Scalability aligned with business growth
Whether your company grows from 10 to 50 users or needs to handle seasonal peaks, the service scales flexibly. Add or remove workstations without bureaucracy, with fast provisioning through Autopilot and centralized deployment.
Professional local, remote and on-site support
VarGroup operates across Switzerland with a team of Microsoft-certified technicians available remotely and on-site. A dedicated support line and clearly defined SLAs ensure contractually guaranteed response times, with priority for critical issues.
What is included
What does the VarGroup Managed Workplace service include
Our service is designed to cover every aspect of the modern workplace, integrating best-in-class Microsoft technologies with proactive management and dedicated support.
Hardware as-a-Service
- Certified laptops and desktops (HP, Dell, Lenovo, Microsoft Surface)
- Guaranteed replacement in case of hardware failure
- Technology refresh included at the end of the device lifecycle
- Secure and certified disposal of decommissioned devices
Software and license management
- Microsoft 365 Business (Word, Excel, Teams, Outlook, SharePoint)
- License management and software compliance
- Application deployment via Microsoft Intune
- Automatic system and application updates
Security and compliance
- Microsoft Defender for Endpoint (EDR)
- Microsoft Entra ID (identity and access management)
- BitLocker disk encryption
- Conditional Access and multi-factor authentication (MFA)
- Compliance with Swiss data protection regulations (nLPD)
Support and monitoring
- Italian-speaking help desk with defined SLAs
- Remote support and on-site intervention in Ticino and Switzerland
- Proactive 24/7 monitoring of workstation status
- Monthly reporting on device fleet status and interventions
Managed Workplace vs Modern Workplace: what’s the difference?
The terms are often used interchangeably, but it is useful to distinguish them. Modern Workplace is an architectural and cultural concept: it refers to a digital, collaborative work environment accessible from anywhere, typically based on Microsoft 365 and cloud technologies.
Managed Workplace is the delivery model of this environment: it means that a specialized IT provider manages all the components of the Modern Workplace on your behalf, with contractual responsibility, SLAs and a fixed monthly fee. In other words: Modern Workplace is the "what", Managed Workplace is the "how".
Which companies is this service suitable for?
Managed Workplace adapts to organizations of different sizes and industries, but is particularly suitable for:
- Swiss SMEs (10–200 users) without a structured internal IT department
- Companies with distributed offices or remote workers
- Organizations that have experienced a security incident and want to strengthen their cybersecurity posture
- Fast-growing companies that need to scale their device fleet without bureaucracy
- Companies that must demonstrate regulatory compliance (ISO 27001, Swiss nLPD) to their clients
The onboarding process: how it works in practice
Starting the Managed Workplace service with VarGroup is simple and structured. Our onboarding process is designed to minimize operational disruptions and ensure a smooth transition, even in complex environments.
1. Initial assessment
We analyze your current device fleet, software licenses, support processes and specific business needs.
2. Solution design
We define the service scope, SLAs, ticketing model and escalation procedures together.
3. Provisioning and deployment
We prepare devices using Autopilot, configure Microsoft Intune and migrate existing workstations without downtime.
4. Go-live and hypercare
During the first weeks, we closely support your team to resolve any issues and optimize the configuration.
5. Ongoing management
From this point, the service is fully operational: monitoring, support, updates and monthly reporting are included in the subscription.
Why choose VarGroup as your Managed Workplace partner in Switzerland
VarGroup is a Managed Service Provider (MSP) certified ISO 9001:2015 and ISO 27001:2024. We deliver managed IT services exclusively for the Swiss market, with a native Italian-speaking team and deep knowledge of the local regulatory and cultural context.
- Certified Microsoft partner with Modern Work and Security specialization
- ISO 27001:2024 — the highest international standard for information security
- Help desk in Italian, French and English with contractually guaranteed SLAs
- On-site intervention in Ticino and major Swiss cities
- Transparent monthly fee: no hidden costs, no surprises
- Proven experience with Swiss SMEs in regulated industries
Contact us
Do you want to understand whether Managed Workplace is the right solution for your company? Our specialists are available for a free, no-obligation assessment of your IT environment. Contact us today: we will get back to you within 24 business hours.